Terms & Conditions
Last updated: 2026
These terms outline the general working relationship between CHR Creative Services and its clients. Every project also receives a written quote, invoice, or project agreement that lists the specific scope, deliverables, timeline, and payment terms for that project. Any project-specific terms included in a written quote, invoice, or agreement will control if they differ from these general website policies.
Booking & deposits
Submitting a project request is not a confirmed booking. A project is not officially booked until the required payment or deposit has been received and confirmed by CHR Creative Services. The deposit amount, payment schedule, and accepted payment methods for your project will be stated in your written quote, invoice, or project agreement before work begins.
Project timelines & revisions
Project timelines, revision allowances, rush options, and scope are agreed in writing at the start of each project and stated in your quote, invoice, or project agreement. Rush requests, extra revision rounds, or scope changes beyond what is agreed may incur additional fees, which will be quoted before any additional work begins.
Client content
Clients are responsible for the accuracy and usage rights of any content they submit — including photos, text, logos, and quotations. By submitting content, you confirm that you have the legal right to use it in your project.
Ownership & usage
Final approved designs may be used by the client for their intended purpose. CHR Creative Services retains the right to display completed work in its portfolio and marketing materials unless otherwise agreed in writing.
Communication & approvals
Clear communication is important throughout every project. Clients are asked to respond to design proofs, feedback requests, and approval milestones in a reasonable timeframe so that the project can move forward on the agreed schedule.
Limitation of liability
Services are provided on an as-is basis. CHR Creative Services is not liable for any indirect or consequential losses that arise from the use of delivered designs.
Contact
Questions? Email candirobinson200@gmail.com or call 901.356.6997.
These policies are provided as general business information and are not intended as legal advice.